City of CoppellUtilities Services Powered by Tyler Technologies
The City of Coppell is upgrading its utility billing system to better serve you! The online payment portal will be unavailable from February 1-6. Don’t worry, we won’t be charging late fees during this time. You’ll need to register for an account on the new portal after February 7 to pay your water bill online. Learn more about the utility billing system conversion and how to save up to $10 on your next water bill at coppelltx.gov/cssportal.

All credit and debit card payments made to the City of Coppell are subject to a non-refundable processing fee of 2.95% with a $2 minimum. The processing fee will appear on your credit or debit card statement as a separate charge from Automated Merchant Systems in Florida.

The City accepts Visa, Mastercard, and Discover card types. If you would prefer to utilize another payment method, Utility Billing has multiple options available:

  • Sign up for bank drafts at coppelltx.gov/water.
  • Mail payments to City of Coppell, P.O. Box 9478, Coppell, Texas 75019
  • Drop payment off in the secure drop box outside of Town Center, 255 E. Parkway Blvd. The drop box is located next to the book drop in Town Center's north parking lot.
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